Privacy policy
Shipping Policy
To ensure timely delivery, please make sure your shipping address is complete and accurate. Blueblom is not responsible for delays caused by incorrect or incomplete addresses.
Shipping Destinations
We currently ship to the following regions:
- United States (USA)
- United Kingdom (UK)
- European Union (EU) — including Germany, Italy, Poland, Denmark, Norway, and other member countries
- Canada
- Australia
Shipping Charges & Free Shipping
- Free shipping on all orders over $50 / £50 / €50 (based on your local currency).
- Orders below this threshold incur a flat rate of $4.99 / £4.99 / €4.99.
Order Processing Time
All orders are processed within 1–3 business days. Orders placed after 6:00 PM (local time) will be processed the next business day.
Estimated Delivery Time
- United States: 5–8 business days after dispatch
- United Kingdom: 7–10 business days after dispatch
- European Union: 7–12 business days after dispatch
- Canada / Australia: 8–14 business days after dispatch
Deliveries are not made on Sundays or public holidays.
Shipping Method
We partner with trusted carriers such as USPS, UPS, DHL, and local postal services to ensure reliable and cost-effective delivery. The carrier will be automatically selected based on your delivery location.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become active.
Customs, Duties & Taxes
For international orders (UK, EU, Canada, Australia), import duties, VAT, or customs fees may apply according to local regulations. These charges are the responsibility of the buyer unless otherwise stated at checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and photos. Our team will assist you in resolving the issue promptly.
Order Cancellation
If you need to cancel your order, please contact us as soon as possible. Orders that have already shipped cannot be canceled and may be returned after delivery according to our Return Policy.
Contact Us
Email: support@blueblom.com
Customer Service Hours: Mon–Sat 9:00–18:00 (Pacific Time, USA)
Last updated: October 2025